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We often get asked how to identify a real alert (from Windows, Apple, anti-virus, etc) from a fake alert.  While hackers are always advancing their trade to improve their success rates, the following general rules apply when presented with sudden "alert" or pop-up window. REAL ALERTS Will include the vendor logo, vendor product name, and details on the problem.  For example, a Symantec anti-virus alert will...

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Understanding the Risk In the news recently are two new system risks.. Meltdown and Spectre. These impact devices across the IT spectrum.. from Windows to Macs to Linux/Unix.  Even devices such as iPads and other tablets can be at risk.  The two risks exist at the chip/chipset level of the devices and leave them vulnerable to cyber attackers trying to access and exploit sensitive information. Meltdown affects...

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A very serious exploit for Apple systems running the High Sierra OS has come to light.  You can read more about it here: https://www.macrumors.com/2017/11/28/macos-high-sierra-bug-admin-access/ For a short-term fix Apple suggested this: https://support.apple.com/en-us/HT204012 In working on a long-term fix, Apple created another issue in which file shares/sharing is broken.  You can read more about that one here: https://www.macrumors.com/2017/11/29/apple-macos-high-sierra-file-sharing-fix/ While a fix for that is pending, the manual steps to fix it are...

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Recently we have seen an uptick in e-mails claiming to be from "Microsoft Outlook", "Microsoft O365", or "Hosted Email" which are fake e-mail queue alerts.  An example of such an e-mail is shown below. These alerts may be difficult to distinguish from real e-mail alerts.  However, there are common warning signs.  For example, if you hover over the "Retrieve" link in one of these e-mails it...

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You already know to watch for FedEx and UPS e-mails.. now they are trying Amazon.. https://blog.knowbe4.com/watch-out-for-this-new-new-amazon-phishing/phone-password-scam  Example of this phishing e-mail below.  Naturally, do not trust phone numbers or links in e-mails like this.  Go to the actual website of the vendor and find their contact info.  When in doubt about a link in an e-mail, hover over the link before clicking! ...

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A new variant of ransomware making the rounds is called Satana.  Focus on the "Satan" part of that.. as the makers clearly intended to draw that connection. Satana encrypts files and drops lots of extra txt/pdf/etc files into folders to tell you that your files are not accessible unless you pay a ransom.  Satana then encrypts the Master Boot Record (MBR) and replaces it with its own....

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