logo

Client Resources

24/7 Support

Are you a client needing urgent support?


Email us at support@erickson.solutions

Call us at (913) 538-5576

*Charges may apply

Submit a Ticket
Pay an Invoice

Windows

If you are looking to buy a new system, should you buy one with a 32bit operating system or a 64bit operating system? Short answer: 64bit  Long answer: Some years back there existed a heated debate in the technology world about the pros and cons of moving from a 32bit operating system to a 64bit operating system.   At the time, most operating systems were 32bit Windows XP or Windows 7....

Read More

As you roll out Windows 10 in your business, or as you begin to upgrade your home systems to Windows 10, the following are a few steps ESG recommends that will secure the OS and avoid possible performance issues.  This is an evolving list.. designed to target systems that will be used in a production business environment.. we will continue to make updates as new tweaks and fixes are...

Read More

Recently we have noticed an uptick in concerns from journalists, users, and clients regarding the long-term plans from Microsoft for Windows 10.  Specifically, the fear is that Microsoft is going to begin charging for Windows 10 "subscriptions" much the same way they are actively encouraging/forcing people to do with Office 365.  The logic goes a bit like this: Microsoft is giving "free" upgrades to Windows 10...

Read More

As we have posted before, Windows 10 is not for everyone.. at least not now/yet.  There are plenty of business, security, and software concerns to be addressed with Windows 10 before you begin upgrading your business machines.  However, are you getting a daily (or even hourly) annoying pop-up from Microsoft on your work or home system about "Reserve your copy of Windows 10"?  These Microsoft...

Read More

A question we have been getting quite frequently since the release of Windows 10 is: Why is my Internet slower now? The answer we have found for most clients comes down to three issues: Users are 'reserving' their copy of Windows 10 which is generating 2-3GB of downloading per system. Systems that have upgraded to Windows 10 have driver issues, particularly with wireless drivers. Issues related to systems that...

Read More

In short: YES Microsoft is ending the ability of retailers to sell PC's loaded with Windows 7 Home Basic, Home Premium and/or Ultimate on October 31, 2014.  However, Microsoft has not yet announced an end-date for Windows 7 Professional on pre-loaded systems.  Due to the failure of Windows 8 to catch fire in the marketplace, many businesses have continued to rely on Windows 7 Pro.  Here at...

Read More

As our clients know, we at ESG have not been fans of Windows 8.  User acceptance of the OS has been luck-warm at best, software issues have plagued the OS since the start, and the learning curve required for the 'metro' interface was not justified in efficiency enhancement.  Microsoft appears to be feeling the same to such a degree that the stigma of Windows 8...

Read More

As we here at ESG have advised a number of times over the past few years, Microsoft will stop supporting XP on April 8, 2014, spelling an end to updates, fixes and other related services.  If you are still running Windows XP systems in your environment, now is the time to speak to us about moving to Windows 7 or Windows 8.  As a rule, for...

Read More

UPDATE 12/17/2014 - While licensing and other concerns continue to exist on the Office 2013 front, it is becoming more difficult by the day to obtain valid licenses for Office 2010.  As we look to turn the page into 2015, it is unlikely that Office 2010 licenses will be available from anywhere but eBay.  If you have not already contacted us about purchasing Office 2010...

Read More

As we have mentioned in our previous postings about Windows 8, we do not recommend it for business use at this time.  It is a fine operating system for home systems (assuming you have a touchscreen monitor) and for tablets, but it is pretty lackluster for business productivity. Along those lines, there have been a number of recent reviews that agree with our take.  In preparation...

Read More